FAQs

  • How do I prepare for the exam? Do you offer classes? Where do I take classes or courses?
    • As an independent certification organization, NNCO cannot conduct classes that would lead to certification. Please see the Handbook for information on test content and reference materials.
  • How do I become a tech?
    • Some clinics will train on-site and employ the technician on a provisional basis until requirements for certification have been attained. You can contact clinics in your area to see if that type of training is offered.
  • Is this certification nationally recognized/accepted by all employers?
    • NNCO has been authorized by the Centers for Medicare & Medicaid Services (CMS) to provide a certification examination for Patient Care Technicians. All three certifications CCNT, CBNT, CDWS) are recognized nationally, and are accepted by all employers.
  • What CEUs are accepted for recertification? Are there pre-approved courses or CEU events to choose from?
    • NNCO requires 30 continuing education credits for recertification, fifteen of which may be earned from continued employment in the field. At least 15 CEUs must come from accredited educational programs.  These may include workshops, seminars, professional development offerings, home-study courses, and local, regional, state or national conferences. The Contact Hour/CEU provider/sponsor must be identified sufficiently to allow a recertification reviewer to recognize the organization.
    • There are no pre-approved courses or CEUs, allowing flexibility for acceptable continuing education offerings. Contact Hour/CEUs submitted must be relevant to the certification requesting recertification.
  • How do I go about making a name/phone/address change?
    • Contact NNCO and we will change it in our database, click here
  • What are the benefits of certification?
    • Centers for Medicare and Medicaid require Patient Care Technicians to be certified.
    • Biomedical Technicians benefit by showing that they have passed a peer review in their field.
    • The NNCO examination may be taken on demand.
    • Initial examination results are available immediately.
    • The NNCO examination is comprehensive.
    • The NNCO certification is accepted by all major employers.
  • How do I know if I’m eligible to take the exam for certification?
    • The list of eligibility requirements can be found by clicking on the “Certification” tab in the menu-bar above and selecting the applicable Certification page.
    • For complete eligibility requirement information see the applicable Handbook, click here
  • How long does it take NNCO to process my application?
    • Allow for ten business days from the time we receive the application.
  • When can I take the examination?
    • The examination is given on an as-needed basis. When your application is approved by Professional Testing Corporation, you will receive information about how to schedule your exam at a date and time convenient for you.
  • Where can I take the examination? How do I find out where the closest test center is?
    • The testing company, PTC, works with several hundred proctored computerized facilities throughout the country. There is usually one within a few miles of most people. To find the nearest location to you. Click on the “Certification” tab in the menu-bar above and select the applicable Certification page. Follow the directions under Scheduling Your Exam.
  • How do I document my education/work experience?
    • To document your education, you need to submit a copy of your high school diploma or GED. I can document work experience through a letter from a dialysis clinic employer.
  • What do I do if I fail the examination?
    • You can retake the exam as many times as you need to, but you must complete a new application and pay the fee each time.
  • Is it possible to get a replacement certificate if mine is lost or damaged?
    • Yes, click here then follow the directions to complete and submit the form and payment.
  • What is the application fee for initial certification? What about the cost for recertification?
    • The fee for initial certification is $255.00 (CBNT and CCNT) / $275.00 (CDWS). Make checks or money orders payable to: NNCO Examination. You may also pay by credit card. To do so, please complete and sign the credit card payment form on the application. Payments are sent with the application to:
      NNCO Examinations
      Professional Testing Corporation
      1350 Broadway, Suite 800
      New York, NY 10018
    • The fee for recertification is $160.00. Make checks or money orders payable to: NNCO Recertification. You may also pay by credit card. To do so, complete and sign the credit card payment form on the recertification application. Payments are sent with the application to:
      NNCO Recertification
      Professional Testing Corporation
      1350 Broadway, Suite 800
      New York, NY 10018
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